Shipping Policy

These shipping terms apply to orders placed through Glamourlofteu (hereinafter referred to as "we"). Please review the following information before placing an order.

Shipping Area

We currently offer shipping within the United States only. Shipping to locations outside of the United States is not available at this time.

Shipping Fees

• Orders from US$0.00 to US$79.99: Shipping fee is US$6.99
• Orders of US$79.99 and above: Free shipping

All product prices include applicable taxes. No additional tax charges will be applied at checkout.

Order Cut-Off Time

The daily cut-off time for order processing is 6:00 PM (EST).

• Orders placed before 6:00 PM will begin processing on the same day
• Orders placed after 6:00 PM will begin processing on the next business day
• Orders placed on non-business days will be processed starting from the next business day

Processing Time

Orders are processed within 2-3 business days before shipment.

Shipping Time

After dispatch, the estimated delivery time is 7-11 business days. Actual delivery times may vary depending on the destination and carrier conditions.

Carriers

We use major carriers to fulfill deliveries, including DHL, FedEx, and UPS.

Order Tracking

Once your order has been shipped, tracking information will be sent via email. You can use the provided tracking number to monitor the delivery status on the carrier's official website.

Liability Disclaimer

• Delays may occur due to circumstances such as weather conditions, transportation issues, or carrier-related factors. We will assist in tracking and communication when needed
• If incorrect or incomplete shipping information is provided, it may affect delivery. Customers are encouraged to contact us promptly to update accurate details
• If a package appears damaged or unusual upon delivery, it is recommended to document the condition and contact us for further assistance

Delivery Inspection

• Check the package for any visible issues upon receipt
• If any problem is found, it is recommended to take photos and contact us as soon as possible
• If issues are identified after acceptance, you may still reach out within a reasonable timeframe for assistance

Contact Information

Address: 2037 Lodi St Apt 1, Syracuse, NY 13208, US
Phone: +1 (347) 206-2601
Email: support@glamourlofteu.com
Business Hours: Monday to Friday, from 9:00 AM to 6:00 PM (EST)